Account Director

To efficiently provide our creative team with guidance and ideas to launch new impressive projects, devise the concepts and strategies for a particular venture and will monitor its progress to achieve the best possible outcome of our projects both visually and essentially to meet customer expectations and drive our sustainable growth.

 

. Main Responsibilities: 

  •  Building trusted and long-term relationships with key clients. 
  •  Build relationships with key employees among customers 
  •  Supervise, mentor and coach account management team 
  •  Motivate team members to exceed expected goals
  •  Provide feedback and counsel to account staff to meet quotas/objectives 
  •  Addressing client concerns and complaints. 
  •  Create plans to address clients’ business needs 
  •  Advise clients on creating profitable processes 
  •  Schedule regular meetings with client to ensure they are satisfied 
  •  Act as point of contact for complaints and escalate issues as appropriate 
  •  Help business development up-sell or cross-sell services and products 
  •  Ensure both the company and clients adhere to contract terms 
  •  Study competition to find new ways to retain clients 
  •  Set sales and revenue targets and work diligently to meet them 
  •  Collaborate with internal teams (e.g. business development, senior management) to address client’ needs 
  •  Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.
  •  Manage and close client businesses to achieve profitability.
  •  Address client concerns promptly and professionally.
  •  Inform clients about company products, services and promotions.
  •  Discuss business contracts and cost with clients.
  •  Ensure that client requests are handled timely and accurately.
  •  Develop new strategies to improve client satisfaction.

  ٌRequirments:

  • University degree.
  • 9+ years of proven work experience in Account management or similar position
  • Demonstrable experience in negotiation and meeting client requirements
  • Solid understanding of budgeting and reporting on progress
  • Knowledge of performance evaluation techniques and metrics
  • Working knowledge of MS Office and/or relevant software
  • Excellent communication and interpersonal abilities with aptitude in fostering long-term relationship
  • Outstanding organizational and leadership skills

Masr el Gedida, Egypt
Management / Account Management
Permanent

Senior Content Creator

To efficiently conduct and maintain a high-engagement content thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication for assigned accounts.

Responsibilities

  •      Build and execute social media and content strategy through competitive research, platform                           determination, benchmarking, messaging and audience identification.
  •       Build and manage rich content/ editorial calendars that attract qualified audience to social media                    platforms
  •       Develop content across owned and earned social channels
  •       Develop an original copies and video scripts on a wide variety of topics for multiple platforms (such as            the website, blogs, articles, and social media)
  •       Work closely with graphic and media designers to develop original and exciting campaigns, web and               social content
  •       Collaborate with the digital team in brainstorming, delivering new ideas, new trends and concepts
  •       Continuously improve quality of content by capturing and analyzing the appropriate social data/metrics,         insights and best practices, and then act accordingly 
  •       Identify audience needs and recommend new topics 
  •       Research industry-related topics
  •       Participate in new business pitches (brain storming sessions, presentations, generating highly genuine            ideas Ideas) to grow overall agency business.
  •       Become fully immersed in the client’s brand and culture
  •       Conduct keyword research and use SEO guidelines to optimize content
  •       Review and work closely with junior team members to ensure high quality and aligned content                        strategies  are applied.
  •       Stay up to date with social media trends
  •       Updating and amending campaigns according to feedback.
  •       Researches and monitors the activity of company competitors
  •       Day-to-day development of editorial content on social media platforms, including posts and discussion.

Qualifications

  • University degree.
  • 5 years of proven work experience as a Content Creator.
  • Excellent Presentation skills.
  • Hands-on experience with Content Management Systems.
  • Excellent writing and editing skills in English.
  • An ability to fact-check long-form content pieces.
  • Time-management skills.
  • Familiarity with SEO.

Masr el Gedida, Egypt
Management / Creative / Content
Permanent

Account Manager

An Account Manager in a digital agency is responsible for managing client accounts, ensuring smooth coordination between clients and internal teams, and delivering successful campaigns. This role bridges strategy and execution, working closely with both the client and agency teams to meet business objectives. The Mid-level Account Manager takes ownership of projects, from planning to execution, while also identifying opportunities for account growth.

Responsibilities

  • Build excellent, strong and long lasting client relationships at a strategic and operational level as the focal lead point of contact with clients.
  • Actively seek out opportunities to develop incremental business with key clients
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Verbal and written briefing of client requirements back to the agency team.
  • Management of client and project budgets
  • Follow up with finance department to facilitate accurate monthly invoicing, follows up on accounts receivables; helps prepare regular reporting/reconciliations
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare monthly reports on account status.
  • Implement the business plan and deliver the achievement of volume and sales objectives
  • Analyze the Digital market business and monitor the sales and brand strategy
  • Review / develop all creative brief and business objectives for the engagements in which they are involved to ensure quality standards and client expectations are met and exceeded

Qualifications

  • Bachelor's degree or equivalent experience
  • +2 years' of proven success in client management
  • Digital marketing agency experience is a must
  • Familiarity with sales performance metrics
  • Production and PR experience is a plus
  • Strong negotiation, presentation and communication skills
Masr el Gedida, Egypt
Management / Account Management
Permanent

Office Administrator

The Office Administrator is responsible for ensuring the smooth operation of daily office activities. This role involves managing office supplies, coordinating with vendors, organizing administrative processes, and supporting employee needs. With a focus on maintaining efficiency, professionalism, and clear communication, the Office Administrator plays a key role in aligning office operations with organizational objectives.

Responsibilities

  • Manage office supplies by tracking inventory, placing orders, and verifying deliveries.
  • Coordinate with vendors for timely procurement and maintenance services.
  • Oversee office cleanliness and organization, supervising support staff to maintain professional standards.
  • Organize and schedule meetings, appointments, and office events.
  • Perform clerical tasks, including filing, copying, scanning, and managing correspondence.
  • Update and maintain office policies, procedures, and contact lists.
  • Support the recruitment process, including sourcing candidates, organizing interviews, and preparing contracts.
  • Manage onboarding and orientation for new hires, maintaining personnel records such as attendance, payroll, and leave data.

   Requirements

  • 1+ years of experience in office administration or management.
  • Proficiency in MS Office and knowledge of office systems.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and problem-solving aptitude.
  • Independence of Operation

Masr el Gedida, Egypt
Management / HR&Administration
Permanent

Media Buyer

A Media Buyer is responsible for planning, and executing media buying campaigns ​across various digital and traditional platforms to ensure effective campaign delivery, and strategically placing ads in order to reach target audiences. The Media Buyer also tracks the performance of these placements and adjusts strategies to optimize ad spend and maximize return on investment (ROI).  

Responsibilities

  •  Develop and implement media campaigns applying media solutions to overall client objectives
  •  Develop campaign reporting documents and formulate optimization recommendations for client presentation
  •  Create media plan flowcharts and media buy authorizations
  •  Work across teams to research and compile information needed to meet client objectives and deadlines
  •  Develop and present recommendations, evaluations and media insights to clients and internal teams
  •  Develop and maintain relationships with media partners to facilitate negotiations and media buying needs
  •  Purchase weekly, monthly, quarterly or annual media schedules for our clients assuring best placements and optimal use of budget
  •  Plan, execute and maintain the day-to-day media buying process
  •  Provide buying specifications, monitor development and review media buys and post-buy analyses
  • Monitor media campaigns when needed
  •  Attend campaign performance meetings internally and/or with client

Requirements:

  • University degree in Marketing, Advertising, or a related field.
  • 2-4 years of proven experience as a Media Buyer or in a similar role, specializing in online ad management, media buying, planning, and research.
  • Strong interest in advertising and media trends, with a focus on keeping up to date with the latest industry developments.
  • Proficient working knowledge of major media advertising platforms, including Facebook, Instagram, and Google Ads.
  • Strong communication and negotiation skills. 
  • Organizational skills and the ability to multitask efficiently across multiple campaigns and projects.
  • Solid analytical skills for interpreting data, measuring campaign performance, and optimizing strategies.
  • Attention to detail with a focus on delivering accurate and high-quality results.
  • Strong critical thinking skills for problem-solving and making data-driven decisions in a fast-paced environment.

Masr el Gedida, Egypt
Management / Digital Marketing
Permanent

Senior Account Manager

The ideal candidate is customer-oriented, driven to achieve goals, and focused on providing an exceptional customer experience. This role involves managing key client relationships, working closely with project, creative, and executive leadership to ensure client success and satisfaction. Strong communication and negotiation skills are essential.

Key Responsibilities

  • Build and maintain long-term relationships with key clients, ensuring satisfaction and success.
  • Act as the primary point of contact, handling communication, feedback, and inquiries.
  • Provide exceptional customer service and address concerns promptly.
  • Collaborate with clients to understand their goals and develop tailored digital marketing strategies.
  • Lead and mentor a team of 2-3 account executives, ensuring performance goals are met.
  • Oversee client projects, ensuring timelines, budgets, and quality standards are met.
  • Coordinate with internal teams to align project deliverables with client expectations.
  • Identify opportunities to expand services and lead business development efforts.
  • Prepare and present performance reports and analytics to clients.
  • Monitor KPIs and track digital marketing campaign performance.
  • Conduct performance reviews with clients to discuss achievements and areas for improvement.
  • Lead contract negotiations and renewals, ensuring favorable terms for both the client and agency.
  • Stay up-to-date with industry trends and provide insights to clients.
  • Act as a bridge between clients and internal teams, ensuring alignment on goals and deliverables.
  • Lead the onboarding process for new clients, ensuring a smooth transition and clear expectations.

Qualifications

  • Bachelor's degree or equivalent experience
  • +3 years' of proven success in client management
  • Digital marketing agency experience is a must
  • Lead and supervise a team of 2-3 account executives is a plus
  • Familiarity with sales performance metrics
  • Production and PR experience is a plus
  • Strong negotiation, presentation and communication skills
Masr el Gedida, Egypt
Management / Account Management
Permanent

Motion Designer

A Motion Designer creates engaging animations, visual effects, and motion graphics for a variety of media platforms, including social media, websites, advertisements, and video content. This role combines design and animation skills to bring static visuals to life, enhancing storytelling through dynamic content. The Motion Designer works closely with creative, marketing, and production teams to deliver visually captivating content that aligns with the brand's objectives.

Main Responsibilities:

  • Design, create and develop enticing and interactive motion graphics and video content for various digital media platforms
  •  Encoding, converting and editing raw videos footage and adding effects/elements  to enhance motion graphics.
  •  Research and analyze best design techniques and solutions to create   motion graphics, illustrations and animation.
  •  Maintain up-to-date knowledge about latest graphic design techniques.
  •  Participate in brainstorming session to share new design perspectives and ideas.
  •  Provide creative solutions based on a true understanding of client needs
  •  Assist in developing storyboards
  •  Develop new visual styles to convey firms’ message to audiences
  •  Participate in new business pitches to grow overall agency business
  •  Adhere to brand guidelines in ways that still push creative boundaries.

Requirements:

  • University degree in motion design.
  • 3 years of proven work experience in a motion design role
  • Experience with motion design software (e.g Aftereffect) and graphics editing tools              (e.g. Photoshop, InDesign, Illustrator, Adobe Premiere and XD is a plus)
  • A strong portfolio that demonstrates strong understanding of motion graphic and animation design.
  • Demonstrated ability to tell stories and communicate concepts with easy-to- understand visuals
  • Excellent communication skills, ability to clearly explain design concepts and          solutions and accept constructive feedback
  • Ability to work in a cross-functional environment & manage intensive workload
  • Ability to hit the ground running and work in a fast-paced environment

Masr el Gedida, Egypt
Management / Creative / Animation Department
Permanent

Senior Graphic Designer

As a Senior Graphic Designer will collaborate with the content, account management, and animation teams to create visually compelling designs for social media, web, and marketing projects. They will ensure brand consistency, drive digital creativity, and deliver high-quality visuals aligned with client objectives. This role involves mentoring junior designers, overseeing art direction, contributing to new business pitches, and integrating motion graphics and animation to enhance the agency’s creative output.

Responsibilities

  • Develop concepts, graphics, and layouts for social media, product illustrations, company branding, and websites.
  • Create engaging and interactive designs that align with brand guidelines and campaign objectives.
  • Utilize typography, photography, illustration, animation, and layout techniques to enhance visual storytelling.
  • Ensure brand consistency across all marketing projects, both digital and print.
  • Work hand-in-hand with the content team to create high-impact visuals for social media, marketing, and web projects.
  • Collaborate across the agency to elevate digital creativity standards and bring innovative design solutions.
  • Take part in brainstorming sessions to contribute fresh design perspectives and creative ideas.
  • Participate in new business pitches by generating genuine design concepts, presentations, and visual strategies.
  • Assist in art direction for photo shoots to ensure high-quality execution of creative concepts.
  • Review and provide constructive feedback on junior designers' work to ensure top-notch quality.
  • Delegate tasks and provide guidance to junior team members, fostering a collaborative and high-performance culture.
  • Responsible for training and developing other team members on graphic design tools, software, and best practices.
  • Conduct market research to stay updated on design trends, digital creativity, and industry innovations.
  • Research and recommend new design software, tools, and creative techniques to enhance team productivity.
  • Transform emerging market trends into interactive and innovative designs.
  • Stay updated with industry developments, competitors, and new tools to maintain a competitive edge.
  • Manage client proposals from design concept to print and production.
  • Oversee the entire creative process, from brainstorming to final execution.
  • Maintain an archive of images, photos, and previous design work for reference and inspiration.
  • Take initiative on projects to over-deliver innovative and cutting-edge solutions.

Requirements

  •  University degree in graphic design.
  •  5 years proven work experience in a graphic design role.
  •  Experience with design software
  •  Teamwork skills
  •  A keen eye for detail.
  •  Time management and multitasking abilities.
  • Creativity skills and problem-solving aptitude
Masr el Gedida, Egypt
Management / Creative / Design Department
Permanent

Content Manager

The Content Creator Manager leads and oversees a team of content creators to develop engaging and innovative content that aligns with client strategies and business goals. This role involves managing content production workflows, ensuring quality and creativity, and fostering a collaborative environment for content creators. The Content Creator Manager acts as the bridge between the creative team and the client, ensuring seamless communication and delivering exceptional results.  

Responsibilities

  • Develop and implement content strategies aligned with client goals, target audience needs, and the agency's creative direction.
  • Oversee the creation of high-quality, engaging content in various formats, including blogs, social media posts, videos, and infographics, ensuring consistency and originality.
  • Lead and mentor a team of content creators, fostering creativity, providing constructive feedback, and ensuring alignment with project objectives.
  • Collaborate closely with the Art Team to ensure visual and written content cohesively meet client expectations.
  • Ensure adherence to brand guidelines and voice, maintaining consistency across all content pieces while adapting to diverse client requirements.
  • Manage content calendars and workflows, ensuring all deliverables are completed on time and meet quality standards.
  • Review and refine content to ensure it is error-free, engaging, and optimized for SEO and platform-specific best practices.
  • Conduct audience and market research to identify trends, preferences, and insights that inform content strategies.
  • Analyze content performance metrics, including engagement rates, website traffic, and conversion rates, to evaluate success and recommend improvements.
  • Work collaboratively with cross-functional teams, including Account Management, Designers, and Media teams, to integrate content into broader marketing campaigns.
  • Stay updated on industry trends and emerging platforms, recommending innovative content ideas to stay ahead of the competition.
  • Develop training materials and processes to enhance the skill set of the content team and maintain high performance standards.
  • Prepare and present content performance reports and campaign summaries to clients and internal stakeholders.
  • Contribute to pitches and proposals by developing initial content strategies and sample ideas to win new business.
  • Handle key clients, ensuring their content strategies are effectively executed and their needs are met through excellent service and attention to detail.

Requirements

  • Bachelor's degree in Mass Communication, Marketing,or a related field .
  • 5 years of proven success in content creation and management.
  • Digital marketing agency experience is required.
  • Experience supervising a team is a must.
  • Familiarity with content performance metrics and analytics tools.
  • Strong negotiation, presentation, and communication skills.


Masr el Gedida, Egypt
Management / Creative / Content
Permanent

Traffic Manager

Summary

The Traffic Manager manages workflows across comprehensive digital services, ensuring optimal resource allocation, on-schedule project delivery, and top-tier results. This role facilitates clear communication between teams and clients to maintain efficiency and quality across all projects.

Main Duties

  • Develop and oversee project plans, ensuring clear timelines and resource allocation.
  • Assign tasks, monitor progress, and uphold quality standards and brand guidelines.
  • Coordinate with internal teams (creative, development, marketing) to streamline workflows and resolve bottlenecks.
  • Track project budgets, monitor expenses, and prepare financial performance reports.
  • Identify inefficiencies in processes and implement solutions to enhance productivity.
  • Maintain clear, timely communication with clients and stakeholders to align on project goals and expectations.
  • Analyze resource needs regularly and forecast future capacity requirements.
  • Conduct regular status meetings to ensure alignment across all teams.
  • Provide detailed reports and updates to management on project progress and key performance metrics.

Requirements

  • 5+ years of experience in a digital agency or similar setting.
  • Strong organizational, time-management, and planning skills.
  • Proven ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.
  • Expertise in resourcing, capacity planning, and performance tracking.
  • Familiarity with digital marketing, web development, and content creation workflows.


Masr el Gedida, Egypt
Management / Account Management

Business Development Manager

The Business Development Manager is responsible for driving the agency's growth by developing and executing strategies that align with overall business objectives. This role focuses on identifying new market opportunities, building relationships with potential clients, and securing new business. Key responsibilities include conducting market research, prospecting, qualifying leads, negotiating contracts, and collaborating with internal teams to ensure exceptional client experiences. The role also involves managing a team, setting and tracking revenue targets, preparing reports, and analyzing market trends to maintain a competitive edge. Strong leadership and a strategic approach to business development are crucial for success in this role.

 Responsibilities

  • Develop and execute a growth strategy aligned with the agency's overall business objectives.
  • Identify new market segments and target audiences. 
  • Conduct market research to understand customer needs and preferences.
  •  Set revenue targets and track performance against these goals. 
  •  Prospect for potential clients through networking, cold calling, and online research.
  •  Qualify leads to identify potential opportunities. 
  •  Build relationships with decision-makers within target organizations.
  •  Develop compelling proposals that address client needs and objectives.
  •  Negotiate contracts and close deals. • 
  •  Hand off new clients to the Account Management team for ongoing relationship management.
  •  Collaborate with internal teams (e.g., account management, creative, technical) to deliver   exceptional            client experiences. 
  •  Provide input on service development and offerings. 
  •  Lead and manage a team of business development 
  •  Participate in knowledge sharing and training sessions. 
  •  Track key performance indicators (KPIs) related to sales, revenue, and client satisfaction.
  •  Prepare regular reports for senior management. 
  •  Analyze market trends and competitor activity, including in the Gulf region, to identify  opportunities and       risks. 
  •  Develop and maintain strategic connections with industry leaders to gain visibility in prominent vendor           databases

Requirements

  • Minimum 5 years in business development or sales, preferably in a digital agency.
  • Strong communication, negotiation, leadership, and CRM proficiency.
  • Bachelor’s degree in Business, Marketing, or related field (Master’s preferred).
  • Proven track record of meeting or exceeding revenue targets.
  • Familiarity with market trends, competitors, and networking in the Gulf region.



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Masr el Gedida, Egypt

Creative Director

As the Creative Director, you will oversee all creative processes within the agency, ensuring the delivery of exceptional visual and conceptual outputs. You will manage and lead the Graphics, Content, and Animation teams, collaborating with cross-functional departments to produce innovative, high-quality digital solutions for our clients. 

Responsibilities

  • Develop and implement the overall creative vision for all client projects, ensuring alignment with client goals and business objectives.
  • Drive creative strategy, inspiring and guiding the creative teams to produce innovative concepts that effectively address client needs.
  • Collaborate closely with account managers and clients to understand project scope, objectives, and desired outcomes, translating them into actionable creative solutions.
  • Establish clear creative directions and set strategic goals for the agency's creative output, ensuring each project reflects the agency's brand standards and creativity.
  • Lead and motivate a diverse creative team, including graphic designers, content creators, and animators, ensuring alignment with the agency's creative strategy.
  • Provide mentorship and professional development to team members, fostering a collaborative and high-performing work environment.
  • Delegate tasks effectively, balancing workloads, and ensuring resources are allocated efficiently.
  • Conduct performance evaluations, provide constructive feedback, and identify opportunities for team growth and improvement.
  • Oversee the entire creative process from concept to execution, ensuring the highest quality of design, content, and animation.
  • Maintain a thorough understanding of design trends, animation techniques, and content creation methodologies to ensure the team produces fresh, innovative, and on-brand work.
  • Set up and manage workflows for creative projects, ensuring smooth communication and collaboration between design, content, and animation teams.
  • Ensure all projects are completed on time and within budget, managing any challenges or roadblocks that arise during production.
  • Approve final designs, content, and animations, ensuring they meet both client specifications and creative standards.
  • Lead presentations of creative concepts and deliverables to clients, articulating the rationale behind design choices and creative strategies.
  • Act as the main point of contact for creative discussions with clients, providing regular updates and revisions based on feedback.
  • Manage client expectations, ensuring they are satisfied with the creative direction and final outcomes while maintaining the agency's standards of quality.
  • Build and nurture client relationships, establishing trust through transparent communication and exceptional creative output.
  • Collaborate with the project management team to ensure projects are on schedule and aligned with timelines, resources, and client expectations.
  • Work closely with other departments such as marketing and development teams to ensure seamless integration of creative concepts with the agency’s overall strategic approach.
  • Participate in brainstorming sessions with account managers, strategists, and other team members to develop new concepts and solutions for clients.
  • Ensure the agency’s creative work adheres to both client and agency brand guidelines, ensuring consistency across all digital and offline assets.
  • Oversee the creation of digital content, including social media graphics, web designs, ads, and email campaigns, ensuring they reflect both the client's and the agency's brand identity.
  • Maintain a high level of design excellence and innovation in all creative outputs, pushing the boundaries of design to create standout, engaging, and impactful visuals.
  • Stay abreast of current trends in design, digital marketing, animation, and technology to continually push the envelope and implement innovative solutions.
  • Identify opportunities to incorporate emerging technologies (e.g., AR, VR, interactive media) into creative projects and strategies.
  • Experiment with new techniques, tools, and creative approaches to ensure the agency stays competitive in the fast-evolving digital landscape.
  • Review all creative outputs before they are delivered to clients, ensuring quality, accuracy, and consistency in all projects.
  • Manage the feedback and revision process, ensuring that client revisions are integrated into the final product without compromising the creative vision.
  • Set and uphold high standards for all creative deliverables, ensuring that the final outputs are polished and impactful.
  • Work closely with the operations and project management teams to establish and manage budgets for creative projects.
  • Ensure that creative resources (both human and technological) are efficiently managed, minimizing waste and ensuring that projects remain within financial constraints.
  • Identify potential cost-saving measures without compromising the quality or creative integrity of projects.
  • Provide regular reports on project progress, team performance, and client satisfaction.
  • Analyze the success of creative campaigns and projects, gathering insights to improve future creative strategies and offerings.
  • Measure and report on the effectiveness of creative strategies and outputs in meeting client KPIs and objectives.

Requirements:

  • Proven experience (3+ years) in a creative leadership role in a digital agency environment.
  • Strong portfolio showcasing creative projects across multiple platforms.
  • Excellent leadership, communication, and presentation skills.
  • Ability to think strategically and execute creatively within a team-oriented environment.
  • Proficiency in creative tools such as Adobe Creative Suite, and other design/animation software.
  • A keen eye for detail, innovation, and visual storytelling.

Masr el Gedida, Egypt
Management / Creative
Permanent

We are a team of passionate experts dedicated to transforming businesses through innovative digital solutions. We create exceptional digital products and strategies to solve your challenges and help your business thrive.