The Account Director serves as the primary liaison between the agency and its clients, ensuring seamless communication and alignment of client objectives with the agency’s services. This role is pivotal in managing key accounts, driving strategy, and delivering integrated digital solutions across marketing, branding, social media, web development, and other digital services. The Account Director leads a team of account managers to exceed client expectations, foster long-term relationships, and contribute to the agency’s growth and profitability. Success in this role requires a balance of strategic planning, leadership, and a deep understanding of digital trends to deliver impactful and measurable results for clients.
Responsibilities
- Build and maintain strong, long-term client relationships.
- Develop and execute strategic plans tailored to client needs.
- Lead and mentor the account management team to ensure success.
- Identify opportunities to upsell and cross-sell agency services.
- Monitor campaign performance and provide actionable insights.
- Ensure timely delivery of high-quality digital solutions.
- Ensure
both the company and clients adhere to contract terms
Must Have
- Bachelor Degree or Higher
- Strong strategic planning and client relationship management skills.
- Excellent leadership and team management capabilities.
- Solid understanding of digital marketing, branding, and web development.
- Proficiency in budgeting, performance tracking, and reporting.
-
Outstanding communication, negotiation, and organizational skills.
Nice to have
- Experience with CRM tools or project management software.
- Familiarity with emerging digital trends and technologies.
- Experience managing large-scale, multi-channel digital campaigns.
- Proven ability to develop innovative strategies for client engagement and retention.
-
A strong network of industry contacts and partnerships.
What's great in the job?
- Work alongside a talented, dynamic, and supportive team.
- Take ownership of creative projects and make a meaningful impact.
- Stay at the forefront of digital trends with opportunities for continuous learning and growth.
- Experience a flexible, collaborative, and innovation-driven work culture.
- Real responsibilities and challenges in a fast evolving company
Our Product
What We Offer
Every employee has the opportunity to see the impact of their work and make a meaningful contribution to the company's success. A collaborative and engaging environment ensures a sense of belonging and shared achievement throughout the year.
Comprehensive coverage to ensure your financial security.
Access to quality healthcare services.
Enjoy a supportive work environment with opportunities for growth and recognition.
